Effective Date: January 2026

​

Venco Products Ltd. (“Venco®,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.venco.ca (the “Website”).

​

By using the Website, you consent to the practices described in this Privacy Policy.

​

1. Company Information

Legal Name: Venco Products Ltd.
Address: 7584 Vantage Place, Delta, British Columbia, Canada
Email: info@venco.ca

​

2. Scope of This Policy

This Privacy Policy applies to:

• Visitors to the Website

• Individuals who submit inquiries through contact forms or email

• Business partners, dealers, designers, contractors, and wholesalers who communicate with us via the Website

The Website is informational only. We do not sell products, accept payments, or process transactions online.

​

3. Information We Collect

a) Personal Information You Provide

We may collect personal information when you voluntarily submit it, including:

• Name

• Company name

• Email address

• Phone number

• Project or inquiry details

• Any other information you choose to provide

b) Automatically Collected Information

When you access the Website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages viewed

• Date and time of access

• Referring website

This information is collected using cookies and similar technologies.

​

4. How We Use Your Information

We use information collected for the following purposes:

• Responding to inquiries and requests

• Providing product information and specifications

• Communicating with dealers, designers, and trade partners

• Improving website functionality and user experience

• Internal business operations

• Legal, regulatory, or compliance purposes

We do not sell, rent, or trade personal information.

​

5. Cookies & Tracking Technologies

The Website may use cookies or similar technologies to:

• Analyze website traffic

• Understand visitor behavior

• Improve performance and usability

You may disable cookies through your browser settings; however, some features of the Website may not function properly as a result.

​

6. Disclosure of Information

We may disclose personal information only when:

• Required by law or legal process

• Necessary to protect our rights, property, or safety

• Shared with trusted service providers who assist us in operating the Website (subject to confidentiality obligations)

We do not disclose personal information for marketing purposes.

​

7. Data Storage & Security

We take reasonable administrative, technical, and physical safeguards to protect personal information against:

• Unauthorized access

• Disclosure

• Loss

• Misuse or alteration

While we strive to protect information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

 

8. Retention of Information

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

 

9. Access & Correction

You may request:

• Access to personal information we hold about you

• Correction of inaccurate or incomplete information

Requests may be submitted to info@venco.ca. We may require verification of identity before processing requests.

​

10. Third-Party Websites

The Website may contain links to third-party websites. Venco® is not responsible for the privacy practices, content, or policies of third-party sites. We encourage users to review the privacy policies of those websites independently.

​

11. Children’s Privacy

The Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

​

12. International Visitors

The Website is operated from Canada. If you access the Website from outside Canada, including the United States, you acknowledge that your information may be transferred to and processed in Canada, where privacy laws may differ from those in your jurisdiction.

​

13. Changes to This Privacy Policy

Venco® reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective upon posting to the Website. Continued use of the Website constitutes acceptance of any updated policy.

​

14. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle personal information, please contact: info@venco.ca